IF YOU ARE NOT FULLY HAPPY WITH ANY ITEMS IN YOUR ORDER, YOU CAN RETURN THEM TO US WITHIN 14 DAYS OF RECEIPT, PROVIDING THEY ARE IN ORIGINAL CONDITION. ONCE RETURNED, YOU WILL BE ENTITLED TO RECIEVE A REFUND, WHICH WILL NOT INCLUDE THE COST OF THE ORIGINAL POSTAGE AND PACKAGING. WE ARE NOT ABLE TO REFUND ITEMS THAT APPEAR TO HAVE BEEN WORN, WASHED OR HAD THE LABEL ATTACHED TO THE CLOTHES REMOVED.

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• PLEASE ENSURE YOU ENCLOSE A COMPLETED RETURNS FORM WITH YOUR ORDER (IF YOU DO NOT HAVE ONE, YOU CAN DOWNLOAD FROM THE RETURNS PAGE)

• MUST INCLUDE ORIGINAL INVOICE THAT CAME IN PARCEL IN THE RETURN PARCEL

• ENSURE YOUR RETURN IS WELL PACKAGED, AND MEETS ALL THE ABOVE CONDITIONS LISTED

• ENSURE THE LABEL STATING 'CANNOT RETURN IF REMOVED' STAYS ON AND ATTACHED TO THE ITEM AS IT COMES ORIGINALLY, IF THE LABEL IS REMOVED WE CANNOT PROCESS A REFUND 

• RETURNS WITHIN THE UK SHOULD BE SHIPPED WITH A SERVICE THAT PROVIDES A TRACKING NUMBER AND INSURANCE, AS WE ARE NOT RESPONSIBLE FOR DELAYED OR LOST PACKAGES. PLEASE USE ROYAL MAIL TO DO SO.

• ENCLOSE THE COMPLETED RETURNS FORM WITH YOUR GOODS, AND RETURN TO THE FOLLOWING ADDRESS:

RETURNS ADDRESS

​15 Annwood lodge Business Park, Rayleigh, SS6 7UA

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